Project Management: What's in your Bag of Tricks? Day 2

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As a reminder: Tips #1 and #2

Tip #3 Develop an Escalation Process

This is a really important step, and it should be done with decision makers or project sponsors in advance of assembling your team. The escalation process is critical in defining when project issues are escalated and to whom, for resolution. When building the escalation process, identify the key players involved, and collaborate with the decision makers or project sponsors on finalization.

Tip #4 Define Levels of Decision Making

This is really about establishing a decision governance process, as there will be times when teams are forced to make decisions that arise throughout the lifecycle of a project. Such decisions could impact project budget, scope, training, or even timelines - so you’ll want to think through who the players in the decision-making process will be, in the event your project is faced with the need to make adjustments. The decision governance process can be developed prior to the formation of your project team.

Tip #5 Create a Deliverable Approval Process

As in any project, there will be a multitude of deliverables. Given this truth, you will want to work in advance to:

  • Identify how deliverables should be vetted for approval
  • Identify those who have approval authority to sign off (This should be included in your RASIC document – check out the 1/24/17 blog)
  • Defining who on the project has approval authority is important, as it prevents team members from continuing work on completed deliverables, allowing them to focus on the work ahead.

Written by Corinne Sinnegen

corinne@futuresense.com