HR Investigations

Do you know what steps to take after you receive an employee complaint?
How can the right investigative strategy limit your liability?
Will you miss any critical steps?

We are trusted partners with our clients’ Human Resource departments to assist them in areas where it is appropriate to involve an outside, third party to discover, design and deliver solutions. Click on detailed product definitions of our services below for further information. Typical engagements include:

HR Interventions – Coaching and Mentoring Individuals and Teams

One of your employees and or teams is making “noise.” They are not performing to the best of their abilities and you are hearing about it through others. You are not prepared to terminate the employee or the team, nor are you prepared to write them up or issue a performance plan. You need an intervention to discover what is happening, coach and mentor the individual and/or the team and improve the situation.

Our Approach

We evaluate what is occurring for the individual and/or within the team (team dynamics, building a new team, conflict among the team, defining roles, etc.) and what the anticipated outcome needs to be. We take an individual or a team (initially without the department head/team leader) through what is working and what isn’t working in relation to the issue/conflict. Other influences that may be affecting individual or team performance - communication, working relationships, etc.- are drawn in. The FutureSense mentor/coach provides the opportunity for a trusted relationship, which enables the development and progress toward a successful and positive outcome, with the individual or the team ultimately owning the outcome.

HR Investigations - Handling Employee Complaints & Problems

An employee just left your office complaining of inappropriate behavior from a co-worker. You know that you could conduct a brief investigation, talk with others, make a recommendation and be done with it. But emotions are running high, people are already talking about the issue, and you aren’t sure how you can present an impartial picture.

Our Approach

A complete, impartial, and timely investigation is one of the most important tools for maintaining a safe and productive workplace – and keeping your organization out of legal trouble. HR lawsuits are incredibly expensive in terms of time, money, employee morale and loss of reputation. FutureSense will help you with the actions you will have to take, and decisions you will have to make, to resolve issues within your workplace.

Programs

  • Individual Interventions
  • Team Interventions
  • HR Investigations