Archive for the 'Matt Finkelstein' Category

Sustainable Human “Resource” Management in Times of Economic Stress

Friday, March 13th, 2009

No doubt, it has been quite the turbulent past couple months. I remember waking up one Monday morning reading article after article…Caterpillar lays of 20k Employees…Sprint/Nextel Lays Off 10,000 Employees…etc. etc. And then the epitome of it all…LA Man Kills Wife, 5 Kids, and Self Due to Layoff. WOW.

Although these times are being called the worst since the Great Depression, this is not the first recession we have experienced. I am writing this article simply to ask: Why is it that, in times of intense economic stress, companies cut their most important resource — people — to ensure their survival? And also to offer an alternative paradigm for success!

To start, I’d like to direct you now to a recent study done by A.T. Kearny entitled, “Green Winners: The Performance of Sustainability-Focused Companies during the Financial Crisis.” You can find the article here: http://atkearney.com/shared_res/pdf/Green_Winners.pdf

Some interesting findings and conclusions were made in this article — mainly that companies that show a true commitment to sustainability are currently outperforming their peers during this financial slowdown. The article touches on many different facets, from corporate governance to risk management to innovations in technology, but the part that caught my eye the most was the Focus on Long-term Health Rather Than Short-Term Gains. I find these facts amazing, supporting the notion that we must now focus on sustainable economics rather than growth economics.

Practically speaking, I believe corporations need to reevaluate their approach and treatment of humans as a “resource.” In the natural world, there are no such things as “resources” or expendable resources. There are only natural cycles that have evolved to be mutually beneficial and supportive for all organisms involved. Every nutrient pulled out of the ground by a tree gets consumed by one organism, then another, then that one dies and returns to the Earth. There, more organisms consume that organism, and they return nutrients back to the trees. Nature recycles everything! When resources/nutrients are pulled or manipulated disproportionately by a certain species or population (short-term), there are natural mechanisms that always restore balance in the long-term.

Human beings and our organizations are no exception. Individual (and selfish) incentives aside, organizations, in fact, ARE the people that make them up. Humans are not a resource, they ARE the organization itself, collaboratively working towards a common mission, cause, and goal.

I ask then, what is human (capital/resource) management facing as we move forward? (I emphasize the inclusion of “capital/resource” in parentheses following my thoughts above.) What are organizations trying to do to ensure their own sustainability? Why are so many cutting off the supportive recycling mechanisms — training, development, knowledge capital — that have helped to establish and propagate the organization?

In these times of economic stress, what other ways can organizations efficiently and consciously re-allocate existing resources to ensure both our short-term survival and long-term sustainability?

Prior to European conquest, some Native American tribes (most notably the Iroquois) lived in such a sustainable lifestyle and life-cycle that there was really no end in sight in terms of their survival. These tribes lived by a Seven Generations “rule of thumb” — namely that, in any action in which you engage in, individually or collectively, think about your progeny seven generations down the line. This was a cultural value at the core of their highly sustainable and prosperous survival.

Many organizations — now — are doubting their own ability to survive. Can they also think seven generations down the line?

Towards a healthful and sustainable future :)

LIVING BUSINESS: Reconnecting Organizations, Corporations, Institutions, Society, and the Earth

Friday, March 6th, 2009

My interest in social and environmental sustainability as it relates to human capital management has me doing some writing lately :) . I thought it would be pertinent to capture these topics with a broader title and theme. With that, I am proud to announce: LIVING BUSINESS!!

Living Business is a series of thought-provoking articles and practical advice about organizations, their relationship with society and the environment, and why intimately reconnecting them will not just prove to be mutually beneficial for us and the natural systems that support us, but that it will happen no matter what! The series aims to show you — or, at least, get you questioning, thinking and discussing about — the fact that organizations, corporations, and institutions have a profound impact on the environment and that environmental systems have an equally profound impact on them! With advances in modern science following rapidly changing world, organizations are currently facing a wonderful opportunity to reevaluate the ways in which they conduct business, treat their people, and to examine their impact on the Earth’s naturally sustaining systems.

Holistic and practical advice for any organization or business, Living Business is based on facts and theories grounded in science, economics, philosophy, and the social sciences. It is a usable ongoing dialogue — constantly expanding and evolving — so I invite you to participate and send me your thoughts and comments! Please continue to check back for future editions or subscribe to our feed via the link up top.

Towards a prosperous and sustainable future for all!
Matt

Lessons from “Intentional Communities” for Engaging Millennials

Friday, March 6th, 2009

For the past two years, I have been fortunate enough to be proudly working simultaneously as a volunteer-activist for a local non-profit called the San Diego “Roots” Sustainable Food Project (www.sandiegoroots.org). Recently, I attended the 29th annual Eco-Farm Conference up in Monterey, Ca seeking not just to enhance my knowledge about ecological farming practices and our current food system, but also to see what kind of practical knowledge I could find for my work with FutureSense in the areas of organization development, Millennial engagement, and human capital/human resource management. Not knowing exactly what to expect, I found myself absolutely inspired and invigorated. Any expectations I did have were completely trumped by this truly amazing experience!

None of us have any doubt that there are immense changes happening in the world and I will be openly and bluntly honest with you, I am perturbed by the current state of social and environmental affairs throughout the world. Currently we are witnessing a global destruction of almost every natural system supporting our very existence while executives on Wall Street are walking away with millions in their pocket (because they actually failed to compete capitalisticially!). Millions are starving in Africa, India (and right here in the US!) while we also experience with an obesity epidemic here at home. Within the past couple months, tens of thousands of honest workers have been laid off due to recent economic troubles.

But, with all this said, I am enthusiastically optimistic :) . Here’s why…

This is an opportunity — an opportunity for us to reevaluate our own paradigms in every aspect of life that has brought us to this point so far. It is becoming increasingly clear to me that the system (whatever the “system” is) is not working to its full potential or to its intended purpose. For the sake of staying focused on a particular topic, I’d like to address one particular issue and offer some practical advice about what we can do within our own organizations to mediate all the “craziness” happening right now.

At the conference, one of the workshops I attended was called “How to Facilitate Effective Meetings.” I chose this one for my own personal and professional development (yes, I am only 23) and also to see what strategies the “environmental” sector of the world employs in their work. As a consultant and an activist, I have actually noticed a slight gap between the paradigms and approaches of the “corporate world” compared to the “environmental and social justice non-profit world.” I was quite pleasantly surprised that the oft-considered “alternative” approach was actually not that much different from what I have experienced in corporate business and in my personal life!

The workshop was run by two gentleman, Dave Henson and Adam Wolpert from the Occidental Arts and Ecology Center (OAEC). OAEC is a non-profit educational facility and an Intentional Community. (See: http://www.oaec.org/) Not exactly a “commune” as many people may perceive it to be, an Intentional Community can actually be defined as:

“…a planned residential community designed to have a much higher degree of teamwork than other communities. The members of an intentional community typically hold a common social, political, religious, or spiritual vision and are often part of the alternative society. They also share responsibilities and resources. Though intentional communities do not claim to be utopias in the sense of perfect places, many do attempt to live a different and better sort of society, and as such many draw on historical utopian experiments or ideas in utopian fiction.”

(Yeah yeah, it’s from Wikipedia, but it’s a good concise description. So, let me continue…)

Given my own frustration with the current state of world affairs, I too am seeking to live in a better sort of society. Whether we live in a major city, in a rural community, a gated community, or an intentional community, I truly believe that we are all in this together and that common people hold much power in shaping their future. I believe a merging of ideas, paradigms, and approaches between all groups and societies will provide a strong remedy to the many social and environmental ills afflicting our world currently. After an intimate session that exemplified this “alternative” approach to organization and management, I know that there is much the “corporate world” can learn.

Practically speaking to the corporate leaders reading this, as a Millennial myself, I do not believe I am the only one seeking a “better society.” I think it is a very common desire amongst my generation and this intuitive impression has been well supported by an abundance of research. Just read our new book, FUSE! It is very clear that today’s organizations and corporations are facing challenging times ahead. It is all the more important now to recognize that organizations will not survive unless you have people manning the decks. Millennials are now, and will continue to be, a highly influential demographic of all organizations, underscoring the importance in finding effective ways to employ their unique skills and attributes.

Moving forward, I would advise all managers, executives, and employees of all companies and organizations — large, small, successful, and unsuccessful — that to ensure their own and your own livelihoods, you must engage Millennials with COMMUNITY. Community gives them a sense of place and a sense of purpose. Give them meaningful work and fun diversionary activities so they can be friends with their coworkers! Don’t stick them in the back cubicle to crunch numbers all day! They will get sick of it, and leave your company, forcing massive turnover costs and driving your own economic woes deeper into the trenches.

Additionally, respect that all communities have a unique purpose and vision. Let your own community naturally evolve itself. Give your members a role in shaping this evolution. It is only natural!

Millennials (and younger) will inherit the future that we are shaping right now. Boomers and Gen Xers: they are your children and your family – what kind of world do you want to leave them with? Millennials: what kind of world do you want to live in? We must all take an active role in shaping this world — collaboratively and collectively.

With that said, we here at FutureSense aim to be “thought leaders” for the world of organizations and people management. I encourage you to send me your thoughts and ask questions about these topics. Like I said, we’re all in this together!

Thanks for reading :)
Matt – matt@futuresense.com

The Socialized Ecology of Human Capital – A Declaration of Corporate Sustainability

Wednesday, May 21st, 2008

In this entry (my first blog ever, actually), I hope to discuss a fairly abstract concept about people, nature, and society and its potential implications to the multi-faceted fields of corporate culture and organization development. I’m delighted that you are here to read this and hope that you will share your thoughts in response to this topic as well – it’s developing very holistically and I would love to incorporate any ideas you may have!

I don’t consider myself to be an “HR” guy. It is not the field that totally encompasses my interests, nor my expertise or experience. Personally, I am more interested in the sociology of human beings as it relates to the natural world. It is an area that bridges sociology, psychology, biology, ecology, anthropology, and philosophy. I’ve been working with an organization that specializes in the consulting about certain HR practices and I’ve found that there are elements of the Human Resource conundrum that do tickle my fancy. I actually attended a conference recently that spurred some thought in this arena and I made some intellectual connections amongst some ideas.

At first, I thought the conference was going to be about “talent recruitment strategies.” As I have only been to a few of these industry conferences so far in my career, I approached the hotel ballroom somewhat skeptically, thinking that this event was not going to be any different from the other ones attended previously. It turned out it was actually about talent recruitment strategies, but, somewhat peculiarly, the speakers discussed topics that turned out to be very intellectually stimulating.

The first speaker’s focus was about how to keep talented young women in the workplace. I don’t recall exactly what she brought up, but what I do remember was that the discussion with the audience took her topic in a whole different direction. It became more about workplace issues regarding job satisfaction, over-worked employees, and creating a true system of fair rewards. It seemed to go right down to the heart of human nature – what we workers get out of our jobs intrinsically, emotionally, and physically.

There seemed to be more questions than answers. What do we do to ensure the physical and mental health of our employees so that they are more productive? Our industry’s market demands that they work more hours, but this is unattractive to them in terms of retention – what should we do?

More and more, I couldn’t help but reflect upon what seems to be a primary aspect of our culture’s essential mindset – an intense focus on profit, development, progress and productivity. I think there are many parallels between this mindset and that of our treatment of the environment. Many authors such as Daniel Quinn, Doug Brown, and Paul Hawken argue that this mindset stems (recently) from the concept of market capitalism, but also agree that it has cultural roots extending much farther back in history. With this framework in mind, I wondered how could companies maintain a profit-driven focus and not seek to maximize the most of their employees? In this context, it seems understandable that companies are pushing the limits of their employees. I will get into this more as it relates to the next speaker.

The other speaker was a Dean of a reputable business school of management and labor. What he talked about was more up my alley of interests, but not all the way there. He spoke about the emerging trends of corporate social responsibility and environmentalism as an effective recruitment tool for filling jobs. Basically, along the lines of “show your recruit that your company cares, and they will be more enticed to join you.”

I’ll be honest, I’m very critical of the recent boom in popularized efforts to be socially and environmentally conscious by corporations. As an organization, I think much of the time they are just giving lip service to a movement that does have genuine interest in the betterment of human beings and the environment. I personally challenged his concept of “Compassionate Capitalism” and approached this dean after his speech. Surprisingly, he actually agreed with me! (As an academic, all he said he could really do was relay and analyze observations of current market fluctuations.)

He did, however, get me thinking more and more about how most modern human beings treat the environment. I started to see many parallels between the two speakers arguments and developed what seems to be a novel theory, at least in my mind. What I would like to posit is that by understanding the nature of human beings’ treatment of the environment, we can similarly understand trends of social interaction amongst ourselves and, furthermore, apply these lessons learned to the field of organization development and culture.

I don’t consider myself an environmentalist, but more of an “advocate of the natural world.” I believe that human beings have a rightful place alongside the butterflies, horses, and trees, but I’m aware that not everyone shares that sentiment. A common belief amongst our culture is that we have been granted “dominion” over the natural world – it is ours to take, manipulate, and conquer. We are somehow “special” in the closed system that is the global biosphere. Unfortunately, the field of ecology (the study of natural systems) has brought to light that we are, in fact, subject to the same laws of nature that govern those butterflies, horses, and trees. Thinking deeper, it seems this mindset is actually what’s driving the development of pollution and the climate crisis. Despite our magnificent intelligence and creativity, this understanding has only come to light very recently with evidence from anthropology, history, and (possibly) evolutionary biology.

This mindset has permeated our culture and has become its central tenet – and I will argue this notion is why we have so many unhappy workers. Much like we treated the earth’s natural wonders as an expendable resource, many corporations treat their workers also as expendable resources. From their badge/cubicle numbers to daily mindless tasks, workers today seem more disenfranchised from their jobs than ever before. Not only do many have trouble seeing their value and/or role in the organization, I’m not surprised that people feel overworked, stressed, and unhealthy because of their job. It is not their fault, nor that of their mangers. I argue that what’s at fault here is this central tenet of our global culture: productivity, development, profit and progress (rather than maintenance and/or sustainability.) If companies are to survive in an extremely competitive world, I think they need to intelligently reevaluate their own company culture as it relates to their human workforce.

Much like the environmentalist movement is evolving their focus more to this thing called “sustainability,” companies now seem to be discussing their need to focus on their own form of sustainability – the sustainability of human capital. With our current understanding of the natural world, I challenge corporations to take advantage of a great opportunity to make positive progressive changes with these lessons in mind: if we stop treating our workers as expendable “capital” and instead treat them as our most valuable resource, we may end up with happier and more productive workers. “Capital” denotes no sense of humanity, but that’s just what they are – human. This concept almost seems intuitive, right?

All-in-all, I think many lessons can be learned from the fields of ecology, history, and anthropology and that these lessons directly relate to the sociology of our workforce. Henceforth, these lessons can provide insight as to how to ensure survival and prosperity in the closed system of the modern marketplace. I’m interested in finding out how these lessons may realistically be applied to the field of Human Resources as it relates to corporate culture and workforce sustainability.

Welcome!

Wednesday, May 7th, 2008

…to the FutureSense Blog and thanks for visiting! We hope you will enjoy reading (and contributing, as well) to this new feature of the FutureSense website.

The blog is intended to be an open forum of FutureSense-related interests and also a channel to get to the know the FutureSense team better. We invite you to share your thoughts and/or react to those published already in the fields of organization development, compensation, communications, and, most importantly, people. If you find an interesting article or attend an impressive conference, please bring those as well!

FutureSense team members will post regularly, but guests must register first — all that is required is a username and valid email address. All comments to posts are welcome as well!

Again, thanks for visiting! Please send all questions to Matt Finkelstein, blog admin, at matt@futuresense.com.

Sincerely,

Margaret, Mary, Matt, and Jim (the FutureSense Four)